Effective Date: 16 May 2026
Business Name: Aussie Property Care
Location: Melbourne, VIC, Australia
Contact: info@aussiepropertycare.com.au | 0470 696 683

1. Commitment to Privacy

Aussie Property Care respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

2. Information We Collect

We may collect personal information including:

  • Full name
  • Phone number
  • Email address
  • Property or service address
  • Billing or payment details
  • Information related to requested services
  • Website enquiry details

We only collect information necessary to provide our services and communicate with you effectively.

3. How We Collect Information

We may collect your information through:

  • Website contact forms
  • Phone calls and emails
  • Service enquiries and quotations
  • In-person discussions
  • Website cookies and analytics tools

We do not collect sensitive personal information unless required by law.

4. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide quotations
  • Schedule and complete services
  • Process invoices and payments
  • Send service updates or reminders
  • Improve our website and customer experience
  • Communicate promotional offers or business updates

We do not sell, rent, or trade your personal information to third parties.

5. Sharing of Information

We may share your information with:

  • Employees or contractors involved in delivering services
  • Payment providers or invoicing platforms
  • Government or legal authorities when required by law

All third parties are expected to handle your information securely and responsibly.

6. Data Security

Aussie Property Care takes reasonable steps to protect your personal information from:

  • Unauthorised access
  • Misuse or disclosure
  • Loss or theft
  • Modification or interference

Your information is stored on secure systems and retained only as long as necessary.

7. Cookies and Website Analytics

Our website may use cookies and third-party analytics services such as Google Analytics to improve website performance and user experience.

These tools may collect non-personal browsing information including:

  • Device type
  • Browser type
  • Pages visited
  • Time spent on the website

This information does not personally identify users.

8. Access and Correction of Information

You may request access to your personal information or request corrections if the information is inaccurate or outdated.

To make a request, please contact:

Email: info@aussiepropertycare.com.au

9. Third-Party Links

Our website may contain links to external websites. Aussie Property Care is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations.

The latest version will always be available on our website.

11. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Aussie Property Care
Melbourne, VIC, Australia
📞 0470 696 683
📧 info@aussiepropertycare.com.au
🌐 aussiepropertycare.com.au